All products sold on our website come with a manufacturer’s warranty unless otherwise stated. Warranty covers manufacturing defects in materials and workmanship, Warranty duration varies by product and brand. The applicable warranty period is mentioned on each product page or in the warranty card,Accessories (such as cables, remote controls, stands, batteries) may have limited or no warranty depending on the manufacturer, As per the brand’s communication, all warranty services are fully handled and taken care of by the respective brand/manufacturer.
2. What is Covered
Faulty internal components caused by manufacturing defects, Functional issues that prevent normal use of the product, Problems arising under normal usage as per the manufacturer’s guidelines.
3. What is Not Covered
Physical damage, dents, cracks, or broken parts, Damage caused by electrical fluctuation, liquid entry, fire, misuse, or natural disasters, Unauthorized repairs or third-party modifications, Damage due to improper installation or not following the user manual, Consumable parts like batteries, bulbs, filters, etc., unless otherwise specified.
4. Warranty Claim Process
First, contact the brand’s official hotline number and report your issue. The brand will register your complaint and guide you through the initial troubleshooting or service steps.
After raising the issue with the brand, if you face any further problems or need additional support, please contact us immediately with your:
Our support team will verify the details and assist you according to the brand’s service policy.
Depending on the manufacturer’s process:
A technician may visit for inspection, You may be directed to an authorized service center, or, Pickup & service support may be arranged (where applicable).
The final approval for repair, replacement, or part change is fully determined by the brand/manufacturer.
